Idaho Video Network Support
 

 
Pass-down log for videoconferencing at the University of Idaho
 
 
   
 
Wednesday, July 27, 2005
 
Had a tough time with the audio from IWC 448 today (I was in Ag104). Not sure why, but we were getting a lot of feedback and it seemed like the echo canceller was chopping out incoming audio from Boise. Keith tried lowering the volume in the Boise room, and that cut down on the problem, but definitely didn't clear it all up.

Both sides were having trouble hearing each other, but trying to increase the volume just exacerbated the problem. I spent the entire meeting trying to ride the volume sliders so that everyone could hear the speaker and not become overwhelmed in feedback.

Also, microphone 2 in Ag104 is acting up again.

Tuesday, July 05, 2005
 
Had some problems with a promotion and tenure workshop this morning. Somehow the scheduling in Twin Falls got messed up. The room we were scheduled to use was occupied by someone else. So, when I connected to TF, I ended up getting no picture and an audio feed that made no sense to me (turns out it was an interview going on in the room). I tried to call Jodie, but she was out of town. Apparently, Chris in TF was trying to contact us at the same time to let us know about the room switching error.

Chris was working his way down the phone list, trying to contact someone. He finally managed to contact Heather (who was filling in for Marilyn). The problem was made worse because I forgot my phone at home this morning, so it was very difficult to contact me.

I finally managed to contact someone in TF and they told me to use codec B in TF. However, codec B was off. They actually wanted me to use A, but they wanted to switch to A's secondary room. I called back and managed to get a hold of Chris and we worked out that he wanted to use the secondary feed of A codec. The problem with this was that the only way to switch A is to go in the room that was being used, and they were unwilling to allow Chris access. At this time Daryl was brought into the problem.

I am not exactly clear on what happened next, but Daryl told Chris that he could not be barred from the room, that he had to be allowed to go in there and switch the feeds. Somehow, Chris went in and explained to them that they were in the wrong room and they agreed to move so we could proceed as scheduled. All the problems were resolved and we were finally in...but that was 20 minutes after we were supposed to start.

 

 
   
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